Clinic Q
Task
To innovate the Walk-In Clinic experience. Lack of information in regards to Wait Times is the main problem of patients experience during a visit to a Walk-In Clinic. They may be required to wait between 30 minutes to 4 hours. Clinic Q is a Wait Time management app for Walk-In Clinics in need of digitizing their system.
"About 800,000 Ontarians do not have their own family doctor."
Details
1. Multiple registration flow. Family Visit, Mobile App registration, and others requires streamlining to keep the brand experience consistent
2. Full end-to-end from strategy and design to full-stack web and mobile technology
3. From UX to QA/QC Testing to ensure design to code consistency
"OHIP data shows that patients enrolled in rostered practices made 1.7 million visits to Outside physicians."